App Support

TableMatch Support

A public fit-first tabletop RPG marketplace pilot for discovery, private groups, table rules, trust, conflict-safe listing work, and fail-closed booking architecture.

Contact Support

Send a concise note with the details below. Do not send passwords, private keys, Apple ID credentials, financial details, or other sensitive information.

Email support

Public Product

Use the public product link for the current visitor-facing pilot or product surface. Support and release status still live on this page.

Open TableMatch pilot

Before Contacting Support

  • Browser, device, and operating system.
  • TableMatch account email or profile name, if relevant.
  • Whether the issue happened while browsing, signing in, creating a GM profile, booking, paying, reviewing, or opening a dashboard.
  • Listing, booking, or session ID if one is visible.
  • Whether the issue involved Supabase sign-in, Stripe Checkout, Stripe Connect onboarding, refunds, reviews, or trust-safety claims.
  • The exact error message or screenshot with private table links and payment details redacted.
  • Whether you were using the canonical pilot at https://tablematch-rpg.vercel.app.

Release & Source Notes

  • TableMatch is a public pilot and may use staged, seeded, or pilot data depending on the environment. It is not a live paid marketplace.
  • Immutable selected-session rules, private exact-session Table Guides, and additional booking and payment recovery hardening are validated in source but are not deployed to the public pilot.
  • Real-money launch remains blocked on platform Connect readiness, a real GM onboarding pilot, hosted migration and environment proof, and legal/account readiness gates.
  • Payment disputes, refund claims, and connected-account onboarding depend on Stripe and may require reviewing Stripe-hosted status.
  • Do not include API keys, Supabase service-role keys, Stripe secrets, passwords, or raw payment card details in support emails.