App Support

SpeedScope Support

A local macOS diagnostics utility that explains visible slowdowns from load, memory, process, Docker, volume-indexing, and startup-agent signals.

Contact Support

Send a concise note with the details below. Do not send passwords, private keys, Apple ID credentials, financial details, or other sensitive information.

Email support

Support Email

luna.cperegrino@gmail.com

Before Contacting Support

Mac model and chip, for example MacBook Air M4.
macOS version.
SpeedScope version and build number.
Whether you are using the App Store-mode build, unsigned Release candidate, or local development build.
The Overview health score, primary signal, and top issue title.
Whether the slowdown involved Docker, local developer containers, transcription, games, external drives, Time Machine, Spotlight indexing, or startup agents.
The exact guidance or error message shown, if any.
A screenshot with private process names, paths, and project names blurred if needed.

Release & Source Notes

Public App Store metadata support URL: https://lunaperegrino.studio/apps/speedscope/support.
Public App Store metadata privacy URL: https://lunaperegrino.studio/apps/speedscope/privacy.
The current App Store release packet is prepared in the SpeedScope repository, but the App Store Connect app record, signed archive, final screenshots, and review submission remain separate release steps.
App Store mode uses guided controls. Local development builds can include confirmed power-user actions for private troubleshooting, but that mode is not the submitted App Store behavior.
SpeedScope is a diagnostic utility, not a promise that every slowdown can be automatically fixed. Some findings require quitting apps manually, waiting for indexing to finish, or using Activity Monitor.
Large external disks, backup volumes, Docker Desktop, and local AI/transcription jobs can create legitimate load. Review the evidence before following a suggested action.